To request a cancellation or return email us at email@example.com (Simply mention your Order Details). We will swiftly assist you with any issues.
We have a very easy cancellation and return process.
You can request replacement/refund after delivery is completed as per below:
Request must be sent within 3 days from delivery.
Product delivered was different from what you ordered (different model, size, make, specifications, etc.).
The product delivered was damaged (see point 4 for required action)
The product delivered was not working.
We will provide you with a fresh product and if fresh product is not available we will issue a Refund.
You can cancel your order any time before it is shipped, with no charges.
You can cancel your order any time after it is shipped, with 10% deduction of Invoice Value.
At the time of delivery please make sure to check product for any physical defects. If you receive your product in a damaged condition, please do not accept it.
You have the option of either to refuse or to accept delivery after putting the suitable remarks on the POD (proof of delivery) document. In case there is no such remark about any kind of damage or defect or missing item, we would be at the liberty to not replace or refund the order.